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How 299vit Handles Your Personal Information

This Privacy Policy sets out exactly what data 299vit collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYour right to request access or deletionBangladesh-region eligibility applies
299vit How 299vit Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Our data handling covers four areas: how we secure what we store, how cookies work on the platform, how long we keep records, and how you stay in control of your own account information. Each area below reflects the actual steps we take — not a general promise.

Account Security

Account access is protected by OTP verification sent to your registered mobile number. Unusual login attempts trigger a hold that you release by confirming your identity through the same number.

Cookies and Session Data

We use session cookies to keep you logged in and preference cookies to remember your deposit method — bKash, Nagad or Rocket — so you do not have to reselect it each visit.

Data Retention

Active account data is held for the life of your account. After closure, financial records are retained only as long as compliance obligations under applicable local law require.

Your Right to Request Changes

You can request a copy of your data, ask us to correct an error in your records, or ask for deletion. Submit the request via live chat or email with your account number included.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you need to exercise a data right — access, correction or deletion — or if you have a question about how your bKash, Nagad or Rocket payment data is handled, our account support team is the right place to start. Raise your request through any of the channels below and we will respond as promptly as our queue allows. Please include your registered account number so we can locate your records without delay.

Team online

Live Chat

Start a live chat session from your account dashboard. Describe your privacy request and include your registered mobile number for faster account lookup.

Email Support

Send your data access, correction or deletion request by email. Attach any relevant account details so our team can verify your identity and process the request.

Account Help Centre

Log in to your account and navigate to the Help section. Submit a formal privacy request directly through your account portal for a tracked response.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how 299vit handles personal data, payment records and account information. If your question is not here, reach out through live chat or email with your account details ready.

We collect your name, mobile number and any wallet identifiers you provide — such as your bKash or Nagad number — along with device and session data generated during your visits.

Payment data is shared only with the processor completing your transaction. Those processors are bound by confidentiality terms. We do not share your wallet details with advertisers or unrelated third parties.

Submit a data access request via live chat or email. Include your registered account number and mobile number so we can locate your records and verify your identity before responding.

Yes. You can request deletion through live chat or the account Help section. We will action it subject to any retention obligations required by applicable financial compliance rules in your region.

We use session cookies for login continuity and preference cookies that remember your chosen payment method. You can adjust cookie settings in your browser, though some features may not work without session cookies enabled.

Yes. The scope of data processing that applies to you depends on your local law and the eligible regions we serve. Access to 299vit and associated data handling is subject to those regional eligibility conditions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.